Roberto Biffi


Web site:

Electronic Engineer with a 10 years job experience spent in multinational companies leaders in the Information Technology area.

My job profile is completed by a strong technical background with Unix and Oracle, leadership, experience in people and project management and fluent English (5 years part of an international team and frequent  business trips in Europe and US).

Professional Experience:

¨       March 2004 – now:                     Company D – Milan

Company providing IT consultancy and professional services

Ø      Technical Project Leader/Analyst (since March 2004)

·          Technical responsibility for a development team acting a finance environment

·          Planning, design and development of database for TLC/Finance customers

¨       April 2000 – July 2003:               Company C – Cernusco s/N (Milan)

Multinational Company active in the  test and measurement, analytical and scientific, semiconductor markets.

In an international Support Team I played the roles of:

Ø      Team Leader (February 2001 - July 2003)

·          Human resources management (employees and contractors) in the Reference systems support group

·          Took part in the employees’ performance evaluation process and in the discussions for promotions and training approval

·          Responsibility for the applications of the area, coordinator for projects related and installation of new releases, patches and so on

Ø      Project Manager (November 2000 - October 2002)

·          Managed at a worldwide level IT activities and resources in the Reference, Order Management, Manufacturing e Procurement areas. I had this responsibility in two different projects, both of them very big where the whole Company was involved: the Euro conversion and the divestiture of a branch of the company

Ø      IT Support Engineer (April 2000 - February 2001)

·          Technical and process support for the European sites of the company on a group of applications in the product and pricing area

·          Interfaced to other support teams located worldwide

·          Coordinated pricing processes at European level

·          Focal point for the employees and contractors with a short experience

¨       May 1996 - April 2000:                Company B – Cernusco s/N (Milan)

Multinational Company, leader in the Information Technology area (hardware, software and services) with the headquarters in California.

Ø      Database Administrator (April 1998 - April 2000)

·          Monitored and supported the European product and pricing Database of the Company

·          Managed availability and access to the database

·          Maintained the data consistency and solved any related issue

·          Kept monitored the system and database performances and tried to improve them

Ø      Support Engineer (May 1996 - April 1998)

·          Provided technical support to system and network Administrators when they had an issue or they needed help to perform normal or extraordinary activities

·          Collected all the information about the problem, analysed and reproduced it using a test environment, found and communicated an appropriate solution

¨       January 1995 - April 1996:        Company A – Milan

Software house with sites in Milan and Padova.


Ø      Programmer (January 1995 - April 1996)

·          Created or modified ERP programs

·          Remote and on-site support to the users

·          On-site intervention for new installations and upgrades

·          Trainings programs to the users


·       Degree in Electronic Engineering obtained in 1991 at Politecnico of Milano, with rank 87/100

·       High School Diploma obtained in 1985 at “Liceo Alessandro Volta” in Milano

English: fluent, written and spoken

French: conversational

During my professional experience I attended several training courses on the following subjects:

q       Project Management

q       Leadership

q       Communication

q       Problem solving

q       System, network and database administration

Information Technology:

Operative Systems: UNIX, Windows NT and Windows 95/98/2000, MPE, VMS

Relational Databases: Oracle (three years experience as a Database Administrator) and Informix

Programming Languages: HTML, SQL, PL-SQL, K-Shell, C-Shell, Powerhouse, C, Pascal, Matlab

Application Packages/Tools: MS Office, MS Project, Front Page, Oracle Discoverer, Oracle Report Builder

Other Information:


q       Birth date: July 24th, 1966

q       Marital Status: Married

q       Hobbies and interests: cinema, theatre, travelling, basketball, trekking, skiing