RESUME
  
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   E-mail: robybif@yahoo.it Web site: www.robertobiffi.com  | 
 
My job profile is completed by a strong technical
background with Unix and Oracle, leadership, experience in people and project
management and fluent English (5 years part of an international team and frequent  business
trips in 
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Company providing IT consultancy and
professional services
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Technical responsibility for
a development team acting a finance environment
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Planning, design and
development of database for TLC/Finance customers
Multinational Company active in the  test and
measurement, analytical and scientific, semiconductor markets.
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Team Leader (February 2001 - July 2003)
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Human resources management
(employees and contractors) in the Reference systems support group
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Took part in the employees’
performance evaluation process and in the discussions for promotions and
training approval
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Responsibility for the
applications of the area, coordinator for projects related and installation of
new releases, patches and so on
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Managed at a worldwide level
IT activities and resources in the Reference, Order Management, Manufacturing e Procurement areas. I had this responsibility
in two different projects, both of them very big where the whole Company was
involved: the Euro conversion and the divestiture of a branch of the company
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Technical and process
support for the European sites of the company on a group of applications in the
product and pricing area
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Interfaced to other support
teams located worldwide
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Coordinated pricing
processes at European level
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Focal point for the
employees and contractors with a short experience
Multinational Company, leader in the
Information Technology area (hardware, software and services) with the
headquarters in 
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Monitored and supported the
European product and pricing Database of the Company
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Managed availability and
access to the database 
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Maintained the data
consistency and solved any related issue
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Kept monitored the system
and database performances and tried to improve them
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Provided technical support
to system and network Administrators when they had an issue or they needed help
to perform normal or extraordinary activities
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Collected all the
information about the problem, analysed and reproduced it using a test environment,
found and communicated an appropriate solution
Software house with sites in 
 
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Programmer (January 1995 - April 1996)
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Created or modified ERP
programs
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Remote and on-site support
to the users
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On-site intervention for new
installations and upgrades
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Trainings programs to the
users
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High School Diploma obtained in 1985 at “Liceo Alessandro Volta” in Milano
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   French: conversational  | 
 
q      
Project Management
q      
Leadership
q      
Communication
q      
Problem solving
q      
System, network and database
administration
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   q Birth date: July 24th, 1966  | 
  
   q Marital Status: Married  | 
 
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   q      
  Hobbies and interests:
  cinema, theatre, travelling, basketball, trekking, skiing  | 
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